[ITE-1] [Exam-1]

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Assessment System - Take Assessment - Module 1 Exam - IT Essentials I: PC Hardware and Software (Version 3.1)

1. A technician needs to repartition a drive on a PC that is being used by the secretary of the corporate president. What software can be used to repartition the drive without reformatting and reloading all of the software on the drive?
A.CheckIt
B.Microsoft Windows 2000
C.Norton AntiVirus
D.Partition Magic*
E.SpinRite


2.In an enterprise environment, what is an advantage of using networked PCs instead of a mainframe?
A.security
B.centralized computing
C.lower-cost devices*
D.uniform maintenance costs


3.What is a characteristic of asynchronous data transmission?
A.A dumb terminal is required for server access.
B.No clock or timing signal is required. *
C.Timing information is communicated between two or more locations.
D.The PC clocking signal is used.


4.A teacher needs to change the screen resolution setting on the lab computers to 1024 x 768 pixels. Which Windows display property is used to make this change?
A.appearance
B.background
C.effects
D.settings*
E.web


5.Which display property can be used by a technician to change the text and background of applications in a Windows GUI interface?
A.appearance *
B.background
C.effects
D.settings


6.A technician needs to prepare a PC for a student who is visually impaired. Which Windows display properties will enable the technician to select a large font size without affecting the screen resolution?
A.appearance *
B.background
C.effects
D.settings


7.In a Windows operating system, which key combination allows the user to switch between multiple active windows?
A.Alt-Enter
B.Alt-F4
C.Alt-Tab *
D.Ctrl-Alt-Delete
E.Ctrl-Enter
F.Windows-Tab


8.Which two products are operating systems? (Choose two.)
A.Microsoft Word
B.Microsoft Excel
C.Microsoft Windows XP*
D.Microsoft Access
E.MAC Works
F.Linux


9.A graphic designer must locate an old company logo on the hard drive of a PC running Windows 2000. Which process will enable the designer to find the necessary file?
A.Click Start > Run.
B.Click Start > Settings > Find.
C.Click Start > Search. *
D.Click Start > Documents > Search.


10.A graphic artist is having trouble reaching the files stored on the company server. The technician is called in to check network connectivity and configuration of the Windows XP PC. How can the technician open an MS-DOS command window to troubleshoot the problem?
A.Click Start > Settings > type cmd.
B.Click Start > Run > type find.
C.Click Start > Search.
D.Click Start > Run > type cmd.*


11.A secretary has just deleted the only copy of the corporate annual report file on a Windows XP PC. How can a technician recover the file?
A.Click Start > Run > type undelete.
B.Click Start > Control Panel > Restore.
C.Double-click the My Computer icon, then click Undelete on the C: drive.
D.Double-click the Recycle Bin icon, then click Restore.*


12.A technician has installed new drivers on a Windows PC. The install program has informed the technician that it is necessary to restart the computer. Which two actions are recommended to restart the computer? (Choose two.)
A.Press Ctrl-Alt-Delete and then click Shut Down > Restart.*
B.Press the Reset button.
C.Click Start > Shut Down > Restart.*
D.Press the PC power button for 5 seconds, then press it again to turn the computer back on again.
E.Press the Windows key, then click Restart.


13.While repairing a computer, when is a computer technician advised to use an ESD wrist strap?
A.loading an operating system
B.installing memory *
C.replacing a power supply
D.troubleshooting a monitor
(ESD = ElectroStatic Discharge =


14.Which two actions will enable a Windows user to access the computer shutdown process? (Choose two.)
A.Click the Start button. *
B.Press Alt-Tab.
C.Press Ctrl-Alt-Delete.
D.Press Ctrl-Alt-Enter.
E.Press Ctrl-Shift-6, x.


15.A technician is considering upgrading a system from Windows 98 to Windows XP. Which is the easiest method that the technician can use to determine the processor being used and the amount of installed memory?
A.Reboot the system and check the BIOS setup.
B.Use the Ipconfig tool from the command line.
C.Shut down the PC and open the case to view the hardware ID numbers.
D.Refer to the operating system resource notes.
E.Use the System Information tool.*


16.Which Windows display property would a teacher use to configure the energy saving features of the PC in his or her classroom?
A.appearance
B.effects
C.screen saver *
D.settings


17.How has computer technology changed over the past 20 years?
A.Processing power and cost have increased.
B.Processing power has increased while cost has decreased. *
C.Processing power and cost have decreased.
D.Processing power has decreased while cost has increased.


18.When used to clean computer components, which product can contaminate electrical connections?
A.contact cleaner containing a solvent and lubricant
B.swabs with foam or chamois cloth ends
C.rubbing alcohol *
D.isopropyl alcohol


19.How should network interface cards be stored when not installed in a computer?
A.in an unopened cardboard box
B.on a shelf in a cool, dry area
C.in an antistatic bag *
D.in a refrigerated area


20.Which function is performed by pressing Alt-Tab on a Windows computer?
A.restoring a deleted file
B.deleting a file
C.changing between display properties
D.changing between open programs *


21.A computer worm can damage or delete files on a computer. What software can be installed onthe hard drive to avoid having a worm damage the system?
A.CheckIt
B.Norton AntiVirus*
C.Partition Magic
D.SpinRite

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